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Capernwray

Terms & Conditions and Refund Policy

Currency

All prices are quoted in New Zealand dollars and include Goods & Service Tax (GST) as indicated.

Goods and Services Tax

The Torchbearer Trust of New Zealand is registered for GST, and as such all payment for conferences and events is subject to GST.

Reservation Terms for Capernwray Conferences and Events

After receiving your application form for a Capernwray conference or event, we will process this and send you confirmation of your reservation and receipt any payments made. On reserving a place, we ask that you make full payment at least 14-days before arrival. Capernwray conferences and events are popular and we may need to pass your place on to another person if we have not received full payment. 

Conference or Event Cancellation

In the very unlikely event of a Capernwray conference or event being cancelled, we will notify you immediately and provide a full refund of any payment you have made. The Torchbearer Trust of New Zealand is not liable for any travel, accommodation or other costs that you may have incurred in relation to the cancelled conference or event.

Donations

We are very grateful for anyone who wishes to support the Capernwray NZ ministry with a financial gift. The Torchbearer Trust of New Zealand is an incorporated society (#212246) and a registered charitable organisation (CC22073).

All donations will be acknowledged with a receipt, which can be used for a rebate for NZ tax payers. You can choose to make an open donation or to ear-mark any donation for a specific purpose (e.g. student support fund, building development project, staff member support, etc.).

One-off donations can be made by credit card, by posting a cheque, or you can choose to made regular donations by automatic payment through your bank. Contact us for further details.

Student Fee Protection

Student’s fees are deposited in an account dedicated for this purpose. The Torchbearer Trust of NZ chooses not to utilise student fees until the course has begun, and then proportions are made available throughout the duration of the course, following a set schedule of payments.

Refunds

The conditions of refund depend on the purpose of your payment.

Capernwray Conference & Events

We know that sometimes your plans can change for many different reasons. If you need to cancel your reservation for a Capernwray conference or event, please let us know as soon as possible. If your cancellation occurs outside 14-days from the scheduled start of conference or event, you will receive a refund less a 20% non-refundable deposit. 

Within 14-days of the conference or event, unfortunately we are not able to provide any refund on payments you have made. However, you may substitute another person at any time before the start of the conference or event, with written notice (via email or post).

Student Fee Refund Policy (updated and applies from September 1st 2018)

Capernwray NZ will refund the fees paid within four weeks after the day the student withdraws from the course, less amounts according to the circumstances detailed below.  Capernwray NZ will issue a statement explaining how the refund is worked out in accordance with the Student Refund Policy.

Cancellation Prior to Commencement of Course:

In the event of cancellation, notice must be received in writing

  • In all cases, the Registration Fee is non-refundable
  • A cancellation received more than three (3) months prior to the commencement of the enrolled course will receive a refund of 50% of deposit
  • A cancellation received less than three (3) months prior to the commencement of the enrolled course the deposit will be deemed non-refundable
  • In the event that full fees have been paid and a cancellation is received more than one (1) month prior to the commencement of the enrolled course, a refund of full fees minus deposit will be made
  • In the event that full fees have been paid and a cancellation is received less than one (1) month prior to commencement of the enrolled course, a refund will be provided subject to the Capernwray NZ Director’s discretion, based on the ability to fill the vacated place on the course by another student and actual costs incurred
  • In the unusual circumstance of visa to study is declined, an international student will receive a full refund of any deposit or balance of fees paid

Non-completion of Course:

Once the course has started, Capernwray NZ is under no obligation to reimburse students for fees in the event of withdrawal or dismissal from the course, and will not ordinarily do so. 
However in exceptional circumstances (eg health, family bereavement), Capernwray NZ will at its discretion reimburse a proportion of the fees. This will be to a maximum of one half (50%) of unused proportion of the fees paid, which reflects the variable cost savings (essentially food and utilities) from the largely fixed costs associated with running the school.

Fees Subject to Change:

Please note that fees may be subject to change. If fees are increased, there will be no additional increase if the Registration Fee $75 (NZD) has been received by the Bible School. If fees are decreased, there will be no adjustment or refund of the decreased amount once the Registration Fee $75 (NZD) has been received by the Bible School, subject to the discretion of the Capernwray NZ Director.

Protection of Fees:

On receiving the Application Fee, Deposit and Balance of Fees, all monies are deposited in our ‘Student Trust Fund’, which are separate bank accounts with Westpac Banking Corporation, assigned only to receive School Fees. Money from the student is not drawn from this account until the commencement of the course, and then proportionately on a scheduled periodic basis throughout the duration of the course.

Refund in the Event the Course is not Delivered:

In the event that Capernwray NZ is unable to deliver the course offered, the applicant/student with be contacted within 7 days following sufficient evidence for being unable to offer the course. A full refund of monies paid will be offered and given within 7 days after written notification by the applicant/student requesting a refund. Capernwray NZ will also notify the applicant/student of other colleges delivering a similar course and/or other Capernwray Torchbearer Bible Schools which may accept the student. 


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